Hilton is opening doors—to new hotels, new experiences and new customers.
That was the message conveyed at a Hilton media event in New York City on Jan. 21, where executives shared news from the 24-brand hotel company.
With major luxury properties debuting this year, an expanding Lifestyle hotel portfolio, and strategic partnerships that enhance Hilton’s appeal to younger travelers, Hilton aims to “bring warm, enlightened hospitality to every stay and every guest,” said Oral Muir, vice president of partnerships, experiences, and distribution.
Hilton’s five luxury brands—Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, NoMad Hotels and Signia by Hilton—had a record-breaking year of growth in 2024. And—thanks to Hilton’s partnership with Small Luxury Hotels of the World (SLH) last year—hundreds of the boutique luxury brand’s properties can be booked on all Hilton direct booking channels, and Hilton Honors’ 200 million-plus members can earn and redeem points for SLH stays.
“Our commitment to luxury has been quite profound," said Dino Michael, senior vice president and global head of Hilton Luxury Brands. "Our partnership with SLH has given us an additional 400-plus destinations for our guests to visit, places that we’ve been told over and over again, ‘We want to go there.’”
The expansion continues in 2025, with Hilton opening at least one luxury hotel a month. This spring will see the long-awaited reopening of the Waldorf Astoria New York, which is “not only our flagship for the Waldorf Astoria brand, it’s a flagship for our entire company,” said Michael.
Spanning a city block at 301 Park Avenue between 49th and 50th streets, the legendary art deco hotel, formerly 1,400 rooms, will reopen with 375 rooms, suites, and residences. “All the areas you know and love are there, and they’re restored beyond their former glory,” said Michael.
One such iconic Waldorf Astoria spot is the Peacock Alley Bar, which will feature a cocktail program curated by acclaimed mixologist Jeff Bell, managing partner of renowned speakeasy Please Don’t Tell. Bell is also developing the cocktail list at the hotel’s signature restaurant, Lex Yard.
Hilton’s key luxury openings in 2025 also include:
To support the top-producing luxury travel advisors booking Hilton’s growing high-end portfolio, the company introduced Hilton for Luxury last year. The invitation-only program is a one-stop shop for luxury travel advisors, with a concierge desk, a dedicated private website, exclusive offers, value-added benefits and direct contact with on-property team members.
Hilton is poised to double the size of its six-brand Lifestyle portfolio, adding 350 properties by 2028. These brands—including Canopy, Graduate, Curio Collection, Tapestry Collection, Tempo and Motto—are designed to offer distinct and local travel experiences, and “have a point of view,” said Kevin Osterhaus, Hilton’s newly appointed president of global lifestyle brands.
Osterhaus previously was president of Graduate Hotels, which was purchased by Hilton last year. The 35 Graduate by Hilton properties are university-themed, and celebrate their locations' history, charm and pop culture.
Two of the latest to debut are the Graduate by Hilton Princeton, located just steps from Princeton University in New Jersey, and the Graduate by Hilton Auburn, near Alabama’s Auburn University. Upcoming locations include the soon-to-open Graduate by Hilton Dallas, across the street from Southern Methodist University, and the Graduate by Hilton Austin, slated to open in 2027 near the University of Texas campus.
Osterhaus will oversee the segment’s expansion from Hilton’s new Lifestyle hub in New York. “We’re very excited this year to build the team, to get the hub opened here [in Manhattan], and to start to really focus on growth,” said Osterhaus.
Additional news from Hilton’s Lifestyle brands includes:
As Hilton expands its portfolio—by record-breaking numbers in 2024, when the company added 973 hotels—it’s also forging partnerships that expand its customer base.
One prime example is AutoCamp, a glamping company that “allows customers to blend outdoor living with a boutique hotel experience,” said Muir. At AutoCamps, in classic outdoor adventure destinations such as Zion, Utah; Yosemite and Joshua Tree, California; and Cape Cod, Massachusetts, accommodations include custom-designed Airstream trailers, spacious cabins and luxury tents. Another defining feature of AutoCamp is its Clubhouse, located in the heart of each property, with a market and food-and-beverage options.
AutoCamp stays are bookable on Hilton’s direct channels, and Hilton Honors members can earn and redeem points at the properties. Honors members’ perks at AutoCamp include a s’mores kit, a bundle of firewood, eco-friendly waters and space-available upgrades for Diamond members.
Jenn Chick, senior vice president and global head of loyalty and customer growth, considers AutoCamp a great way to introduce Hilton and its loyalty program to a younger generation. “We’ve been able to attract a new kind of customer,” says Chick. “AutoCamp is a perfect fit.”
2025-02-07T12:17:59Z