Securus Technologies has grown into a correctional firm in the past decade that offers not only innovative technologies but also high-end investigative services and solutions. It has a wide range of products and services on offer to the correctional industry at affordable prices, which is one of the primary reasons why the company has been able to dominate the industry. Securus Technologies has received the top ratings from the Better Business Bureau for maintaining high standards in its product development process and customer service, which signifies the dedication of the company towards its customers and investors. Securus Technologies has its headquarters in Dallas, Texas, and also has satellite offices in Carrollton, Allen, and Atlanta.
Securus Technologies currently provides services to more than 3,450 correctional facilities, and this figure is expected to grow in the next few years as the top management of the company eyes massive expansion in other parts of the country other than North America where it leads the correctional industry. Securus Technologies has understood that to stay in the business of correctional services, it has to continually develop its products and services and upgrade the products it offers. It is for this reason; the company’s CEO Rick Smith has announced that Securus Technologies has invested close to $600 million in the past few years in research and development as well as patent acquisition.
Recently, Securus Technologies also acquired Jpay Inc, which is a firm offering a wide range of core correctional services like money transfer services, educational services, job opportunities, music download, and more, to the inmates. Such inmate services help the end users to improve their lifestyle when incarcerated. It has helped Securus Technologies to broaden its hold on the correctional industries and provide them the access to a broader market in the correctional industry. The company has received a massive amount of positive reviews of its services online, which has helped the company build a solid reputation in the market.